Alysia Heun

In 2022, Alysia Heun was poring over data on customer experiences and realized there was a skills gap that was hindering agent support at the brokerage level. Building on these insights, she leveraged her deep understanding of consumer-facing tech and operations to construct a thorough, comprehensive training program, which exponentially increased agent service, skills around consumer-facing technology, brokerage communication tools, best practices in customer service, and more. Heun also organized the International awards program, promoted industry awards programs, and hosted multiple events at the regional and international level for training, networking and retention purposes.

“I love helping entrepreneurs build better businesses, and it’s rewarding to see them create legacies for themselves and their families,” she says. “I enjoy being of service to successful self-starters. Taking the time to help one person allows them to in turn help others who help others, so the impact grows exponentially.”