As CEO of Berkshire Hathaway HomeServices Chicago, Diane Glass is leading the transformation of the brokerage’s culture and identity, from a successful rebranding at the beginning of 2020 to adapting to the changes brought on by multiple events throughout the year.
In response to the pandemic, Glass led the company that consists of 24 offices and 1,500-plus agents with proactive and consistent communication. She created virtual spaces where brokers and staff could stay connected to senior leadership.
"The challenges that we have faced this past year have given our industry opportunities to serve clients in new ways."
The holiday season is here, and although it can by easy to get swept away in the excitement, it’s important... Read more.