Serving as president for Berkshire Hathaway HomeServices Fox & Roach, REALTORS®, Joan Docktor has been instrumental in the growth and profitability of the company, which is the largest single market brokerage in the U.S. servicing Pennsylvania, New Jersey and Delaware.
Docktor understands the importance of leadership in difficult times. In 2020, she quickly adapted to leading the firm’s more than 70 offices, 5,500 sales professionals and 700 employees virtually, holding daily meetings with leadership at the outbreak of the pandemic, and forming a plan to keep everyone safe and business moving. By keeping office communications up-to-date, Docktor kept the company informed and used weekly videos and blogs to stay personally connected and engage with agents. Docktor encouraged agents to hold virtual open houses and worked with Bright MLS, where she serves as vice chair, to add the virtual opens to its site. Docktor attributes this level of attention to the business during the shutdown as a key reason for the firm’s 13 percent increase over 2019, as of the early fall.
A deep commitment to charitable causes also drives Docktor. She is a member of the Board of Trustees of Fox & Roach/Trident Charities, which has raised more than $6 million and contributed to more than 250 local organizations. The annual Cradles to Crayons backpack drive broke a new record in 2020: $114,213 donated and 5,711 filled backpacks for children in need. Docktor was also the vice chair of the National Association of REALTORS® 2020 Real Estate Services Advisory Group, and is on the board of managers of the National Broker Public Portal.
Fueling her many successes is Docktor’s passion for the business. She quotes Berkshire Hathaway’s Chairman and CEO Warren Buffett to describe her philosophy: “‘In the world of business, the people who are most successful are doing what they love.’ I chose this quote because I truly love what I do.”