RISMedia
  • News
  • Premier
  • Reports
  • Events
  • Power Broker
  • Newsmakers
  • More
    • Publications
    • Education
No Result
View All Result
  • Agents
  • Brokers
  • Teams
  • Marketing
  • Coaching
  • Technology
  • More
    • Headliners New
    • Luxury
    • Best Practices
    • Consumer
    • National
    • Our Editors
Join Premier
Sign In
RISMedia
  • News
  • Premier
  • Reports
  • Events
  • Power Broker
  • Newsmakers
  • More
    • Publications
    • Education
No Result
View All Result
RISMedia
No Result
View All Result

A Customized Approach to Homeowner Satisfaction

Home Best Practices
By Paige Tepping
February 24, 2009, 4 pm
Reading Time: 2 mins read

RISMEDIA, February 25, 2009-Having been in real estate for 27 years, Betsy Morgan, director of Property Management at Prudential Tropical in Port Richey, Florida, knows that a home warranty is only good if it works to the benefit of the homeowner. Having recently partnered with HSA Home Warranty, Morgan can now offer her clients a home warranty package that is customized specifically to their needs as a property management company.

“HSA was the first warranty company that came to us as a property management company and said, ‘what do you need to make an effective product for investor/owners?'” says Morgan. Since that first discussion, HSA has worked with Morgan to create a home warranty package that is tailored specifically to the investor/owners that she deals with on a daily basis. What really made HSA stick out in Morgan’s mind was the fact that they let Morgan and her team have a say in what was included in the package and how the deductible was to be paid.

“HSA has listened to us from the start and has taken our input to create a package that fits our needs,” she says.

In addition to customizing their investor program to coincide with Prudential Tropical’s business needs, HSA has assisted Morgan and her team in marketing the program under their company name. “HSA has helped me and my team of property managers to seamlessly present the home warranty package through both our website and the marketing materials that we use,” says Morgan.

Customizing marketing materials gives Prudential Tropical’s property managers the ability to connect their name with the program as well as with their customers. HSA’s home warranties offer Morgan’s clients peace of mind as routine services and repairs are covered, keeping owners from having to come up with a sum of money if an item in their home unexpectedly breaks. “A good warranty package takes all the guesswork out of caring for a property, as the owner goes into their investment year knowing what their cost factor will be for a majority of their repairs,” says Morgan. “My clients know they are dealing with a warranty company that will be there for them.”

Working with HSA has been beneficial to Morgan and her company from the very beginning. “The individuals that we are in contact with at HSA are very professional and have worked closely with us so that we understand the product we are offering our clients,” concludes Morgan.

For more information, please visit www.onlinehsa.com.

ShareTweetShare

Paige Tepping

Paige Tepping is RISMedia’s senior managing editor.

Related Posts

Song
Agents

The Agent Playlist: Song Suggestions for Your Next Open House

April 30, 2026
Zillow
Agents

Zillow Preview Transforms Premarketing From Guesswork to Data-Driven Strategy

April 28, 2026
Brokerage
Agents

Op-Ed: Leadership Is the Differentiator in Any Brokerage

April 27, 2026
Why a Home Likely Won’t Be Sold If There’s Signs of Mold
Agents

Why a Home Likely Won’t Be Sold If There’s Signs of Mold

April 22, 2026
Natalie Davis
Agents

Natalie Davis on Impacting Community Growth for Keller Williams

April 22, 2026
Buyers
Agents

Looking Beyond the Floor Plan: What Today’s Buyers Really Want

April 22, 2026
Tip of the Day

3 Business Moves Agents Should Make Before Summer

As the market heads into the summer season, the groundwork you lay now can determine whether the coming months are productive. Agents can use this time to reconnect with clients and position themselves for more listings. Here are three smart business strategies to make before summer arrives. Read more.

Business Tip of the Day provided by

Recent Posts

  • Energy Prices Boost Annual Inflation to Near Three-Year High
  • Decline Follows Increase in Economic Indicators, Index Shows
  • Consumers ‘Proceed Cautiously’ on Home Sales as Rates Linger in Low 6’s

Categories

  • Spotlights
  • Best Practices
  • Advice
  • Marketing
  • Technology
  • Social Media

The Most Important Real Estate News & Events

Click below to receive the latest real estate news and events directly to your inbox.

Sign Up
By signing up, you agree to our TOS and Privacy Policy.

About Blog Our Products Our Team Contact Advertise/Sponsor Media Kit Email Whitelist Terms & Policies ACE Marketing Technologies LLC

© 2026 RISMedia. All Rights Reserved. Design by Real Estate Webmasters.

No Result
View All Result
  • Home
  • Premier
  • Reports
  • News
    • Agents
    • Brokers
    • Teams
    • Consumer
    • Marketing
    • Coaching
    • Technology
    • Headliners New
    • Luxury
    • Best Practices
    • National
    • Our Editors
  • Publications
    • Real Estate Magazine
    • Past Issues
    • Custom Covers
  • Events
    • Upcoming Events
    • Podcasts
    • Event Coverage
  • Education
    • Get Licensed
    • REALTOR® Courses
    • Continuing Education
    • Luxury Designation
    • Real Estate Tools
  • Newsmakers
    • 2026 Newsmakers
    • 2025 Newsmakers
    • 2024 Newsmakers
    • 2023 Newsmakers
    • 2022 Newsmakers
    • 2021 Newsmakers
    • 2020 Newsmakers
    • 2019 Newsmakers
  • Power Broker
    • 2026 Power Broker
    • 2025 Power Broker
    • 2024 Power Broker
    • 2023 Power Broker
    • 2022 Power Broker
    • 2021 Power Broker
    • 2020 Power Broker
    • 2019 Power Broker
  • Join Premier
  • Sign In

© 2026 RISMedia. All Rights Reserved. Design by Real Estate Webmasters.

X