Kamini Lane

As president and CEO of Coldwell Banker Realty, Kamini Lane spearheaded the national rollout of Transaction Concierge, a no-cost, end-to-end transaction support service for agents and clients. Announced nationally in April 2025, the program has already managed approximately 60,000 transactions, closing tens of thousands with a 95.6% agent satisfaction rate and a Net Promoter Score of 86.

Lane has also restructured the executive leadership team to elevate field leaders, ensuring that local expertise directly informs national strategy. Additionally, enhancements to the Listing Concierge platform—now AI-powered and supported by dedicated human coordinators—have achieved more than 80% adoption in key regions, with participating listings closing at a 2.4% higher commission rate.

“For those in leadership, whether you’re running a brokerage or a team, the real work begins when the market gets noisy, the decisions get harder, and the pressure to perform meets the need to lead with clarity,” says Lane.