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Good Communication Key to Establishing Community Dominance

Home Best Practices
By Paige Tepping
December 15, 2018
Reading Time: 3 mins read
Good Communication Key to Establishing Community Dominance

Vector illustration - communication

Cole Information a key component in South Carolina firm’s multi-channel marketing strategy

For Greg Harrelson, owner of CENTURY 21 The Harrelson Group in Myrtle Beach, S.C., the only way to compete and remain relevant in today’s crowded market is to be in good communication with buyers and sellers alike.

With 25 years of experience under his belt, Harrelson got into real estate while finishing college, working as a part-time prospector for his father, who was an agent at the time.

Having learned the business based on making outbound calls, Harrelson understood early on the importance of partnering with a service that could provide the data to make those calls.

Fast forward to today, and Harrelson has connected all the dots, setting himself up for further success by partnering with Cole Information—a proven leader in marketing solutions.

“There’s so much noise in the industry today that to stand out and be heard, you have to be seen on a variety of channels,” says Harrelson, who points to Cole Information as a key component in the firm’s multi-channel marketing strategy.

In fact, Harrelson has used Cole Information’s Realty Resource product to position himself as a community dominator, taking advantage of their actionable data (cells and emails) to create longstanding relationships with consumers in his local community.

“I’ve created what I call a community domination plan,” explains Harrelson, who can’t stress enough just how important it is to deliver good value to the community. To that end, he’s made it his mission to provide buyers and sellers with educational materials in the form of articles, videos and stats that pertain to the individual community at hand.

“It’s not about sending generic information, but rather, doing monthly reports related to what’s going on and the shifts we see occurring,” says Harrelson.

Cole Information makes it easy to do just that.

“Cole Information supplies us with data so that we can truly take a multi-channel marketing approach to community dominance,” says Harrelson, who goes on to explain that one of the biggest benefits in working with the company centers around their ability to market themselves on a variety of mediums. “Not only do we use data from their email sources/list to deliver community-specific newsletters on a monthly basis; their data also plays a significant role in our ability to make outbound calls to prospects in the community once a quarter.”

Drilling down even further, Harrelson and his team upload cellphone numbers and other bits of information into Facebook in order to create Facebook postings that are geared toward specific communities. That information, including subdivision, credit rating/income and year built, can be found within Cole Realty Resource. Leveraging those details helps Harrelson become a stand-out agent in the neighborhood.

“Cole Information takes the work off our hands and allows us to focus our attention on the marketing strategies we want to employ,” says Harrelson, which is critical when it comes to being heard.

“In order for us to be relevant, we have to be heard—and to be heard, we have to speak louder than everyone else, because there are so many people speaking right now,” adds Harrelson.

The benefits associated with working with Cole Information don’t end there; in fact, Harrelson has nothing but good things to say about what goes on behind the scenes, as well.

“The customer service provided by the team at Cole Information has been fantastic,” concludes Harrelson. “In addition to being easy to work with, I’ve been extremely pleased with the service they’ve provided.”

For more information, please visit www.colerealtyresource.com or call 888-231-0732.

Paige Tepping is RISMedia’s managing editor. Email her your real estate news ideas at paige@rismedia.com. For the latest real estate news and trends, bookmark RISMedia.com.

Tags: Cole InformationCole Realty ResourceReal Estate Broker Best PracticesReal Estate FarmingReal Estate Marketingreal estate newsReal Estate News and InformationReal Estate Trends
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Paige Tepping

Paige Tepping is RISMedia’s senior managing editor.

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