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Navigating the MLS Landscape: Embracing the Fluctuating Market

At Stellar MLS, we're focused on strengthening our infrastructure to streamline customer communications and interactions.

Home Best Practices
Commentary by Merri Jo Cowen
February 25, 2025
Reading Time: 2 mins read
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Navigating the MLS Landscape: Embracing the Fluctuating Market

As the new year picks up speed and the real estate industry and MLS community continue to settle in an industry defined by change, there’s still a sense of optimism in the air. Not only is inventory increasing, but properties are still selling, and brokers and agents are working hard on behalf of consumers. While the future of interest rates, where they will settle and at what point both buyers and sellers will be ready to move forward is still largely unknown, Stellar MLS continues to drive progress and innovation at each and every step along the way.

Empowering success at every level 

At Stellar MLS, we’re focused on strengthening our infrastructure to streamline customer communications and interactions, which begins with maintaining a focused and unwavering dedication to excellent customer service. We’re also incorporating new products that will keep our customers productive and thriving as they embrace the fluctuating market—from advanced and secure AI technology to new platforms that will help our customers clearly articulate their value to homebuyers and homesellers.

Providing ongoing value 

Our current efforts reflect a heightened focus on the ongoing value of Stellar MLS and what that means for our community. To that end, we’re closely monitoring membership trends for fluctuations and dips, in addition to supplying our customers with the best technology and services available in order to provide comprehensive benefits that are second to none. Our customers are at the heart of everything we do. We are diligently working to understand the unique challenges commercial practitioners face. By expanding our services, we aim to provide them with the support and resources they need to achieve their goals. While we expect to see further regulatory challenges, we’re continuing to monitor every possibility to prepare our path proactively rather than getting caught up in the noise. 

Supporting the real estate ecosystem 

The MLS has always been a key part of the real estate ecosystem. While pessimistic predictions for the year ahead may be brought forth by some, it is even more critical that we continue to adapt to the needs of our customers and consumers. The value of the MLS lies in the database of properties and transactions that have been built for over a quarter century by the agents and brokers that drive the housing industry. Building trust between agents and consumers hinges on reliable data and informed decision-making. Agents need access to accurate and up-to-date market insights and data to effectively serve their clients, while consumers need confidence in their agents’ expertise. Ultimately, real estate success depends on pristine data and the skilled professionals putting that data to work.

Tags: achieving successAIDataInterest RatesInventoryMerri Jo CowenMLSReal Estate MagazineStellarMLSTechnology
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Merri Jo Cowen

Merri Jo Cowen is the CEO of Stellar MLS.

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