RISMEDIA, March 16, 2010—As an NAR-owned company, SentriLock knows firsthand that being a Realtor means constantly moving from appointment to appointment and staying on your toes. As a result, the company is continuously working to enhance and expand its system features to help Realtors stay efficient and productive. Here are some great tools that keep agents moving fluidly through their day.
SentriLock’s Mobile Website is a tool for agents who can’t be chained to their desks. Whether you’re on a coffee break or waiting for a client at a showing, agents can log on to the SentriLock Mobile Website directly from their Web-enabled smart phone. From the mobile website, visitors can check their lockbox access logs or generate One Day Codes or a Renewal Code to use at a lockbox. Listing and showing management is just a few finger taps away.
SentriLock’s Interactive Voice Response (IVR) System is available 24 hours a day, seven days a week, 365 days a year. The IVR System can provide One Day Codes, Call Before Showing (CBS) Codes and Renewal Codes. These codes can also be sent via text message to an agent’s phone with directions for ease of use or if an agent doesn’t have a pen to write down the code(s).
What’s more, even if an agent forgets to renew their card, the IVR system will walk them through updating their card at a lockbox, or have the Renewal Code sent via text message to their phone so it’s ready the second they walk up to the door.
According to one agent, “SentriLock gets it when it comes to customer service.” With these useful tools, SentriLock continues to be the key to many agents’ success.
SentriLock’s U.S.-based, Live Customer Support is available seven days a week from 8 a.m. to midnight EST. The company, located in Cincinnati, Ohio, has Support Representatives who answer the phones in an average of eight seconds.
For more information, visit www.sentrilock.com.
