When it comes to e-signatures, the real estate industry may want to take a cue from its colleagues in the banking world. Bank of America, for example, recently announced it would accept electronic records and signatures, but only if the e-signature solution met certain security and reliability requirements. In fact, those solutions that cannot provide tamper-proof documents, authentication, and secure audit trails, will be rejected according to Bank of America’s policy. Such banking policies could bring your client’s transaction to a grinding halt.
Given that buying a home is one of the most important events in a person’s life, shouldn’t the real estate industry operate under similar standards when it comes to e-signatures?
The research backs this up. DocuSign scored high marks in the Ombud report, which found that: “DocuSign offers the strongest overall platform capability and the highest marks in sender ease of use, security, extensibility and the critical areas of customer success.”