For real estate professional Minesh Patel, achieving success in today’s competitive market begins with establishing trusted partnerships, and he found a worthwhile resource with a concierge-style program that helps his clients moving into new homes—interestingly offered by a local electricity provider.
The Concierge program—offered by Texas-based energy provider Reliant—helps to make the moving process easier for clients by giving them access to moving tips and tools that help with setting up other utilities and services for their home. Under the program, with one phone call, REALTOR® clients have a dedicated agent who guides them through the whole process of signing up for electricity service, helping choose among a variety of options offered in a competitive market, ultimately selecting a plan that fits perfectly with their budget and lifestyle.
“It’s very important that we partner with the right service providers,” says Patel, who works closely with Reliant.
Part of NRG Energy, a Fortune 200 company, Reliant is more than just a retail electricity provider. In addition to offering a variety of electricity plans, Reliant goes above and beyond to pave the way for a smooth move for each and every client.
A top broker with RE/MAX Fine Homes in Sugar Land, Texas—a full-service real estate brokerage involved in buying, selling and leasing residential, commercial, investment, farm and ranch properties, acreage and rentals—Patel knows first-hand how complex buying and selling a home can be. In fact, according to Patel, clients typically miss three things during the rush of the closing process: 1) transferring or turning on utilities; 2) coordinating movers in conjunction with the closing date; and 3) updating mailing addresses.
“These areas are often overlooked. REALTOR® clients will most certainly need help with these details,” says Patel, but with Reliant on their side, buyers and sellers can rest assured that nothing will slip through the cracks as they make their way through the home-buying or -selling process.
Having first heard about Reliant when RE/MAX of Texas selected his office as one of the first in the region to implement the program, Patel goes on to explain that his clients have nothing but good things to say about the partnership. The dedicated concierge relationship delivers value for REALTOR® operations and offers guidance to REALTOR® clients during the hectic transition process.
“Our clients absolutely love the convenience, fast service, low rates and dedicated support,” says Patel, who adds that having a large, recognizable name brand and market presence is key to the partnership’s success.
“We want our clients to have peace of mind when it comes to the minor, but important, nuances of moving,” says Patel, and the Reliant Mover Concierges play a large part in achieving this goal. Plus, the program is a free service to the broker and buyer.
“Having a dedicated concierge-style service right in our building makes the home-buying and -selling experience more enjoyable and stress-free,” concludes Patel, who says he can’t imagine the office without Reliant’s presence.
The Concierge program is available in Texas via Reliant (www.reliant.com/refer) and select areas in Pennsylvania via NRG Home, a sister company of Reliant (www.nrghomepower.com).
