Amy Riggsbee, president of National Settlement Services at HomeServices of America, spent 2025 driving innovation and operational excellence across one of the nation’s largest real estate settlement organizations. She reenergized the Settlement Services division, fostering alignment, collaboration and a technology-forward approach that strengthens compliance and service delivery.
With the upcoming FinCEN Real Estate Reporting Rule affecting operations across 29 states, Riggsbee spearheaded strategic planning for software enhancements and workflow integrations, ensuring HomeServices Settlement Services is fully prepared to meet regulatory demands efficiently and accurately. Her leadership balances compliance, technology adoption and operational efficiency on a national scale, transforming complex challenges into opportunities for growth.
“My goal is to help position HomeServices Settlement Services companies as leaders in compliance, technology adoption and operational excellence,” she says.
Riggsbee emphasizes national collaboration and innovation, empowering teams to implement modernized processes that enhance client experiences while maintaining rigorous standards. Her work reflects a forward-thinking approach to settlement services, positioning HomeServices as a leader in the industry and setting a standard for how technology and strategy can combine to improve operational excellence.
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