the Consumer Financial Protection Bureau

the Consumer Financial Protection Bureau

Posts by the Consumer Financial Protection Bureau

Interview: Andy Florance on Restoring Transparency and Putting Agents ‘Back in Front of America’

Above, a screenshot from one of Homes.com’s new ads featuring Dan Levy of “Schitt’s Creek” fame and SNL’s Heidi Gardner.  During one of America’s most enduring traditions, Super Bowl Sunday, Homes.com plans to make history, regardless of who takes home the championship trophy.  Through four commercials reaching some 113 million viewers, the rapidly ascending real…

New CFPB Report Finds Three Major Credit Bureaus Providing Insufficient Complaint Responses

A new analysis by the Consumer Financial Protection Bureau (CFPB) reveals how changes in complaint responses provided by nationwide consumer reporting companies resulted in fewer meaningful responses and less consumer relief. In 2021, Equifax, Experian and TransUnion together reported relief in response to less than 2% of covered complaints, down from nearly 25% of covered…

CFPB Releases Statement Regarding Veteran and Servicemember Housing Rights

The Consumer Financial Protection Bureau (CFPB) and U.S. Department of Justice (DOJ) recently issued two joint letters regarding important legal housing protections for military families. One letter was sent to landlords and other housing providers regarding protections for military tenants. A second letter was sent to mortgage servicers regarding military borrowers who have already exited…