Michael Minard focuses on building and maintaining a cohesive team at Delta Media Group and recognizing their contributions. In 2020 and 2021, he worked to assemble the right management team, provided them with the tools they needed to operate effectively, developed the team through internal and external programs, and continually improved product deliverability and customer experience as the company grew.
In response to the pandemic, Delta Media Group created virtual open houses and held free webinars to help agents adjust. In 2021, after the Zillow-ShowingTime deal, Minard and his team accelerated the creation of Local Showings as an alternative and offered a “No-Sell Guarantee.”
Minard believes in the importance of focusing on one’s goals. He quoted this piece of wisdom from Zig Ziglar: “If you aim at nothing, you will hit it every time.”