Working in the real estate industry is about more than helping people find homes. It’s about helping your clients better their lives.
“I love getting letters from my clients describing their positive experience,” says Laurie Lundeen of Coldwell Banker Residential Brokerage in Green Valley, Ariz. “It fuels me to search for more ways to improve my performance and my clients’ satisfaction.”
A company that shares in Lundeen’s search for improved client satisfaction is American Home Shield® (AHS®), who has built a relationship with both Lundeen and her clients by offering reliable home warranty plans and quality services.
AHS has provided high-quality home warranty services since 1971, so Lundeen knew they were a company her clients could trust. Lundeen learned the value of an AHS home warranty plan 15 years ago, right at the start of her real estate career. Her clients find them just as valuable today.
“Seller coverage has been a tremendous benefit during home inspections, and has endeared AHS to my clients on both sides of the transaction,” explains Lundeen, who knows AHS has her clients’ backs due to their home warranty offerings. “When difficult issues pop up, AHS comes through.”
This reliability is one of the key things Lundeen’s clients value in a home warranty provider, one who handles every aspect of the real estate transaction from beginning to end. “Everyone involved in the transaction is far too busy to wonder if the home warranty company will come through when trouble arrives. My clients need to know that they can rely on the vendors they choose. AHS gives my clients that assurance.”
At its core, AHS’ superior service is built on superior client relationships, which real estate professionals understand all too well. “AHS knows that my clients are their clients, and that knowledge allows AHS and me to go the extra mile and deliver an exceptional experience to our clients,” explains Lundeen.
Considering how beneficial AHS has been to Lundeen’s clients, she wonders why some agents are behind on the home warranty game. “Many agents have not taken the time to investigate the benefits of seller coverage during the listing and educate their clients,” she says. “When issues come up on the home inspection, AHS offers an easy and convenient path for my sellers, while relieving any apprehension in the buyer’s mind.”
For more information, please visit www.ahs.com/realestate.
