Nick Bailey


In September 2019, industry veteran Nick Bailey had a “coming home” moment when he rejoined RE/MAX in the newly created position of chief customer officer (CCO). Bailey, who had stepped down as president and CEO of Century 21 Real Estate earlier in the year, previously spent over a decade in leadership roles at RE/MAX World Headquarters.

As CCO, Bailey oversees all support services provided by RE/MAX to its expansive network of franchisees and affiliates, with an unwavering focus on the relationship with broker/owners. He says, “Coming home to RE/MAX to help lead the network and make brokers’ and agents’ careers more rewarding has been pivotal, and I am humbled to build on the great foundation rooted in this company.”

Nick Bailey | Chief Customer Officer


“I love brokers and agents. I was one. I am one, and my passion for what they do and how they do it is what drives my never-ending enthusiasm for this business.”