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Long & Foster’s Customer Satisfaction Rate Rises to 98 Percent

Home Industry News
By RISMedia Staff
July 27, 2020
Reading Time: 1 min read

Long & Foster Real Estate has achieved a 98 percent client satisfaction rating in the first half of 2020. This rating surpasses the 97 percent score that the company had received in previous years.

Of customers who either bought or sold a home with a Long & Foster Real Estate agent, 98 percent were highly satisfied and would recommend their agent to others, according to results compiled from surveys conducted via an independent market research company.

“Long & Foster had an already impressive customer satisfaction rating and we’re thrilled to have achieved an even higher score during these unprecedented times,” said Larry “Boomer” Foster, president of Long & Foster Real Estate. “I’m proud of the way Long & Foster and our agents successfully met our client’s needs though virtual technology during these last few months, helping them buy and sell homes just as we have for the past 50-plus years.”

“We’re incredibly pleased with the results of our customer satisfaction surveys this year,” said Gary Scott, president of Long & Foster Real Estate. “It starts with our incredible agents, who have risen to the challenges posed by the coronavirus (COVID-19) to safely and virtually serve their clients and these satisfaction results further prove that mission was accomplished.”

For more information, please visit
www.longandfoster.com.

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