If you want to optimize your effectiveness and be at the top of your game this year, it’s important to adopt and practice success-focused daily habits. These five are an ideal place to start.
Be punctual. Punctuality affects how people perceive you as a professional; it’s a sign of respect and shows you value your clients enough to show up on time. Although it’s normal to be late every once in a while if something comes up or you’re stuck in traffic, make it a point to be prompt. If punctuality doesn’t come naturally to you, allow extra time between appointments or even set your watch five minutes early.
Follow up. Your clients rely on you to keep them in the loop at every stage of the transaction. Make sure you meet this expectation by using a system to update them on their listing, appraisals, offers and other information. Whether you email or call them every week for a quick update or just check in when there is something new to report, outline your system to your clients and follow through with it.
If you’re not currently working with clients on a transaction, it’s still important to stay in touch. Depending on how you’ve categorized them in your CRM, call them periodically to say hello, ask if there’s anything they need help with and remind them you’re never too busy for referrals. Then, follow up the call with a handwritten note. These personal touches will keep you top of mind.
Set goals. Goals not only serve as targets to reach on the path to success; they also help keep you motivated along the way. Write your goals on a sheet of paper and post them where you can see them during the day. This will remind you what you’re working toward and provide a dose of inspiration when you need it most.
Track. Now that you’ve established goals, determine how you plan to achieve them. What proactive lead generating activities will you have to do to ensure you reach your goals by the end of the year? Once you’ve outlined your plan, track your progress. This means, note the activities you complete each day, including who you contacted and how you communicated. With the right CRM, tracking will be automatic. As the year goes on, review your progress so you can celebrate your wins or adjust your strategy to stay on track.
Commit to personal development. Continued training ensures you stay in peak form and at the top of your game. Not only will you sharpen your skills and offer your clients better service, you’ll also learn tips to take control of your business and become a true business professional. Sign up for training, attend seminars, listen to CDs and podcasts, read books written by business leaders and learn from a mentor or coach.
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